Shipping & Payments

We ship Monday through Friday from our atelier. Each fragrance is hand-wrapped in our signature tissue and sealed with a wax stamp.

· Standard (3–5 days) — $8 · free on orders over $150 · Express (1–2 days) — $18 · International — calculated at checkout, 5–10 business days

A tracking link is sent the moment your parcel leaves us.

We accept all major payment methods, processed through a fully encrypted gateway:

VisaMastercardAmerican ExpressPayPalApple PayGoogle Pay

All transactions are charged in USD. Local taxes and duties may apply for international orders.

Unopened bottles may be returned within 14 days of delivery for a full refund. Please reach our concierge before sending anything back so we can arrange a prepaid label.

For hygiene reasons, opened fragrances are non-returnable unless faulty.

Our dedicated concierge team is here to assist you with any questions about your order, shipping, or our products. We pride ourselves on attentive, personalized service and aim to reply within one business day.

You can reach us by email at info@bellfragrances.com. Our hours are Monday through Saturday, from 10:00 to 18:00. Whether you need help tracking a package, updating your delivery address, or choosing your next signature scent, we are happy to help.